Mount Kiwi is 100% dedicated to providing quality products and services to our customers. While we hope you'll love your Mount Kiwi purchases, in the unlikely event that you don’t, you can return them within 10 days of receipt for a refund or replacement.

For more information, please see our returns policy.

All orders placed before 4pm during weekdays will be dispatched the next working day via tracked courier.

Please note that while we try our best to get your package to you as soon as possible, shipping delays can occur. As a precaution, we only send parcels on a Signature Required service, if you are not available to sign for your parcel this may cause delays.

We like to keep things simple, that’s why all of our products are 100% machine washable.

We recommend using your machine's wool setting to wash your Mount Kiwi wool garments. Alternatively, if your machine does not have a wool cycle, you can use the delicate setting or a gentle, cold wash. For the best results, use a mild laundry detergent; a wool-specific detergent is ideal.

Mens

“These are by far the best jackets you can buy. I’ve got 4 of these, thinking about a 5th!” - Nigel

“I absolutely love my hoodie. it's extremely warm, I can't feel the cold at all. Thank you Mount Kiwi.” - Wairemana

“Fantastic customer service! Love my new jacket! Fast delivery too! Thanks guys, I’ll definitely be back.” - Sam 

“Love my jacket, it's the warmest thing I own! High quality and great service.” - Corey

Womens

 “My partner and I received our jackets today. They are awesome, so warm and very well made. We will definitely buy another one each, the best thing for the winter wardrobe!” - Emma

“Ordered yesterday morning and arrived this morning. Great quality and looks amazing!” -
Dee 

“Absolutely love my jersey, quick delivery and by far the warmest jersey I have owned.” - Stacey 

“Have had my jacket for over 10 years. Best purchase I’ve made, still in good condition!” - Katerina

Kids

“Highly recommend Mount Kiwi! We received our son's lion and racoon beanies today. They’re so cute and great quality. Customer service was amazing. Thanks guys!” - Clare