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Frequently Asked Questions

Check out our FAQs for answers relating to our products, practices, purchasing and more.  If you can’t find what you are looking for, feel free to get in touch.

General Questions

Orders & Accounts

Product Sizing & Care


Returns & Refunds

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So many questions, so little space. We’re here to answer them all.

We’re happy when you’re happy

Super friendly people and awesome cosy clothes.

Andrea Buchanan

Absolutely love my jersey, quick delivery and by far the warmest jersey I have owned!

Stacey Coxon

Have had my jacket over 10 years. Best purchase, still in good condition.

Katerina Kawe

Share the Mount Kiwi love

Whether you’re a Mount Kiwi fan or just searching for a fantastic gift, our sustainably produced and highly durable NZ Wool clothing make perfect presents. Give a great-looking gift that’s made to last.

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