Shipping

All prices are in New Zealand Dollars (NZ$).

Free shipping within New Zealand on orders over NZ$250.00.  

All parcels are dispatched on an overnight (Mon-Fri), track and trace courier service with NZ CourierPost.  As a precaution, we only send parcels on a Signature Required service.  Customer's wishing to lodge an 'Authority To Leave (ATL) instruction with NZ Post, are required to do this directly with NZ Post.  Instructions on how to do this are provided with your initial 'Shipment Picked Up' confirmation email and your follow-up 'Out For Delivery' email.  Mount Kiwi is unable to provide that authorisation on your behalf.  We aim to ship all orders within 1-3 business days of receiving them.  Our delivery time-frame target after pickup is 1-2 days.  This delivery time-frame target is dictated by NZ Post and/or NZ Couriers. 

We will email you a tracking number once we have shipped your item.

Store credits are not redeemable against any applicable shipping costs. 

INTERNATIONAL SHIPPING RATES

All prices are in New Zealand Dollars (NZ$).

Shipping to Australia is as follows:

NZ$15 on orders up to NZ$118.99

NZ$20 on orders between NZ$119.00-NZ$199.00

NZ$40 on orders between NZ$199.01-NZ$398.00

NZ$60 on orders between $398.01- NZ$597.00

NZ$80 on orders between $597.01- NZ$796.00

Please contact us at contact@mountkiwi.co.nz for quotes on shipping rates for orders above these amounts.   

Shipping to the rest of the world is as follows:

NZ$50 on orders up to NZ$199.00

NZ$80 on orders between NZ$199.01-NZ$398.00 

NZ$110 on orders between NZ$398.01-NZ$597.00

Please contact us at contact@mountkiwi.co.nz for quotes on shipping rates for orders above these amounts.   

All of our international orders are shipped via a tracked NZ Post service. 

We rarely run into issues with shipping via NZ Post and in the event of a missing package we will endeavour to assist as much as possible.

Please allow 10-14 days for all international orders.

Prices quoted for parcels and packets are for up to 2kg.

Please be advised that each country has different customs and laws and your item/s may incur other charges which we are not responsible for.  We will do our best to get your item/s to you the cheapest, fastest and safest way we can.

Please be sure to include as much contact information as you can in your order and double-check address and spelling to avoid any hold-ups.