FREE SHIPPING ON NZ ORDERS OVER $250

Shipping

NEW ZEALAND SHIPPING RATES

All prices are in New Zealand Dollars (NZ$).

FREE shipping on all orders over $250.00

$7.50 on orders up to $80.00

$10.00 on orders between $80.01-$99.00

$12.50 on orders between $100.00-$249.00

 

Domestic Shipping and Dispatch Information

Efficient Dispatch with NZ CourierPost: At Mount Kiwi, we prioritize prompt and secure delivery for all our customers. All parcels are dispatched using NZ Post's delivery service, available Monday through Friday. This ensures that your order is on its way to you swiftly and safely.

Signature Required for Added Security: To enhance the security of your delivery, we utilize a 'Signature Required' service for all shipments. This measure is taken to ensure that your parcel reaches you directly and securely.

Authority to Leave (ATL) Option: If you prefer to have your parcel left without a signature, you can arrange an 'Authority To Leave' (ATL) directly with NZ CourierPost here.  Instructions for setting up an ATL can also be found in your 'Shipment Picked Up' confirmation email we send you when you order is dispatched from our warehouse.  *Please note that Mount Kiwi is unable to authorize an ATL on your behalf; this arrangement must be made directly with NZ Post for your convenience and security.

Prompt Shipping Commitment: We understand that timely delivery is crucial. Therefore, we aim to dispatch all orders within 1-2 business days of receiving them. Within NZ, we send orders on an overnight North Island delivery (urban), and South Island 2-day delivery service (urban).  Please allow NZ Post an additional 2-3 business days for rural deliveries. The delivery schedules are set by NZ Post.  Your Track & Trace details will be emailed to you upon dispatch of your parcel.

Tracking for Your Peace of Mind: Once your item is shipped, we will send you an email with a tracking number. This allows you to stay informed about your parcel's journey and estimated arrival time.

Shipping Costs and Store Credits: Please be aware that store credits cannot be applied towards any applicable shipping costs.


 

AUSTRALIA SHIPPING RATES

All prices are in New Zealand Dollars (NZ$).

$15.00 on orders up to $100.00.

$27.50 on orders between $100.01-$200.00

$35.00 on orders between $200.01-$350.00

$45.00 on orders between $350.01-$500.00

$55.00 on orders between $500.01-$650.00

$65.00 on orders between $650.01-$800.00

$75 on orders between $801.00-$1000.00

FREE Shipping to Australia on orders over NZ$1000.00


Please contact us at contact@mountkiwi.co.nz for quotes on shipping rates for orders above these amounts.   

 

Shipping to the rest of the world is as follows:

NZ$60 on orders up to NZ$250.00

NZ$75 on orders between NZ$250.01-NZ$400.00 

NZ$100 on orders between NZ$401.01-NZ$600.00


Please contact us at contact@mountkiwi.co.nz for quotes on shipping rates for orders above these amounts.   

 


International Shipping Information

Trusted Delivery with NZ Post: At Mount Kiwi, we're committed to ensuring a smooth and reliable delivery experience for our international customers. All international orders are dispatched using the tracked NZ Post service.

Prompt Shipping Commitment: We understand that timely delivery is crucial. Therefore, we aim to dispatch all international orders within 1-3 business days of receiving them. 

Shipping Reliability: While it is a rare occurrence, should there be any issues with the delivery of your package, rest assured that we will endeavor to assist you to the best of our abilities in resolving the matter.

Delivery Timeframe: Please anticipate a delivery period of 10-14 days for all international orders. We understand that waiting for your order can be an anxious time. It's important to note that during its journey, your parcel may go through various stages including processing by NZ Post, clearance by NZ Customs, handling by carrier airlines, destination customs inspections, national courier facilities, and finally, your local postal services. During this process, it is not uncommon for tracking updates to be less frequent. We appreciate your patience and understanding in this regard.

Weight Limit and Pricing: Our quoted shipping rates apply to parcels and packets weighing up to 2kg.

Customs and Additional Charges: Please be aware that international shipments are subject to the customs rules and regulations of the destination country. As such, your items may incur additional charges for which Mount Kiwi cannot be held responsible. We assure you that our team makes every effort to deliver your items in the most cost-effective, speedy, and secure manner possible.

Order Details Accuracy: To facilitate a smooth delivery process, we urge you to provide comprehensive contact information with your order. Additionally, ensuring the accuracy of your address and its spelling is crucial in avoiding any unnecessary delays.

Self-Tracking Option: To easily track your parcel, you can utilise the tracking system of your own country's postal service. This system is seamlessly integrated with NZ Post's own tracking system, ensuring consistent tracking information with the same original tracking number. For tracking, click on the link below and use the tracking number from your Shipping Confirmation email. This number is valid in both your local postal system and NZ Post's, simplifying the tracking process for the final delivery of your item.

Track Your Parcel Locally -

Australia:  https://auspost.com.au/mypost/beta/track/search

United States: https://tools.usps.com/go/TrackConfirmAction_input

Canada: https://www.canadapost-postescanada.ca/track-reperage/en#/home

United Kingdom: https://www.royalmail.com/track-your-item

South Africa: https://www.postoffice.co.za/tools/tracktrace.html

Germany: https://www.deutschepost.de/en/s/shipment-tracking.html

France: https://www.laposte.fr/outils/track-a-parcel?code=

Japan: https://trackings.post.japanpost.jp/services/srv/search/?locale=en

 

Search our shop